Hotel Zara Rome, Rome

The hotel had its ups and downs. The service was great, with very kind and helpful staff, but the rooms were dirty and quite small. It was conveniently located near key tourist attractions in Rome, but the dining experience left much to be desired.

My stay at the hotel was a mix of positives and negatives. The rooms felt a bit cramped like a matchbox and had a strange smell at first, but the surprise private bathroom behind a curtain was a nice twist. The bed was large and comfortable, though.

The hotel had rooms that weren't like the photos, very old and tight with poor soundproofing. On the bright side, the location was excellent for visiting Rome, and the service was friendly and helpful. The dining options were limited to sweet pastries and cakes. The value for money was fair but could have been better.

I was unpleasantly surprised by the room setup, which was not as described and felt small. The daily housekeeping was uncertain. However, the staff was friendly and informative. The location was convenient for sightseeing in Rome, but the facilities were lacking. The dining experience was basic and limited.

I had a mixed experience at this hotel. The rooms, albeit clean, lacked basic amenities like AC and iron, and cleanliness was a major concern with hair found in the shower and on the beds. On the bright side, the staff was friendly and helpful throughout our stay.

My stay at the hotel had its ups and downs. The rooms were at least cleaned daily, though the soundproofing was poor, impacting my sleep quality. The service, on the other hand, was a mix of rude and helpful experiences. The location was convenient for sightseeing but had some minor issues. The dining options were limited, but I managed. The facilities were basic.

The hotel was a convenient place with large rooms, and a nearby supermarket selling everyday commodities. The service was friendly and accommodating, accessible by bus or train. The location was really good, allowing easy access to the main sites, though the dining experience was basic. Overall, the hotel was okay considering the high prices in the area.

The hotel room had a very strong smell that never went away, giving me a headache and making it hard to sleep. The photos didn't match reality - the room wasn't nice at all and very old. However, it was spacious, a queen + double 25m room, but very worn out. The hotel service didn't care about cleaning the bathroom or providing necessary components, but on the bright side, they kindly discovered and returned my forgotten shirts. The location was perfect for those who love exploring on foot, close to Termini station and major landmarks, but considering the prices in this area, the hotel was just OK. The dining experience was disappointing, offering only sweets and pastries, not worth it. The facilities were average.

The hotel was a bit disappointing overall. The rooms weren't like the photos and were very old, small but clean, and somewhat shabby with chipped furniture and peeling wallpaper. On the bright side, they were warm despite cold temperatures outside. The service was a mixed bag, as some staff members were good, while others were indifferent and unfriendly. The location was very good, being in the city center and close to the railway station. However, it was not the best place to stay due to some drawbacks. The dining experience was poor, with limited breakfast options and not up to the standard of other hotels in Rome. Facilities were lacking in quality. Overall, not the best value for money.

The hotel had a mix of positives and negatives. The rooms, though initially uninviting, turned out to be clean and spacious; however, the private bathroom being behind a curtain was unexpected. The service was a mix too, with moments of wonderful friendliness but also instances where it felt indifferent or even deceiving. The location was convenient in terms of nearby supermarkets but might not have been ideal for exploring Rome's tourist spots. The dining experience was typical Italian, leaning heavily on sweet options and lacking variety. Overall, the facilities were standard without any standout features.